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Technician Mode

Machine

The Machine page brings together the computer's device inventory, connectors, software catalog, system properties, and Windows services.

Use the five tabs to move between these views:

  1. Devices — detected hardware and the Boxes it belongs to.
  2. Connectors — video and USB ports, labels, and expected devices.
  3. Software — catalog entries and their detection status.
  4. System — Windows settings and status grouped by category.
  5. Services — Windows services selected for monitoring.

Devices#

Devices tab showing an active Box and unassigned devices

New BoxCreates another named hardware configuration for this Machine.
Detect DevicesScans the connected Machine and updates the device inventory.
Active BoxShows the hardware configuration currently in use.
Check StatusCompares the active Box with the devices currently connected.
Unassigned DevicesLists detected hardware that has not been added to a Box. Type buttons filter this list.
InventoryShows inactive Boxes that can be switched into use.
DetailsOpens the device drawer for identity, status, roles, Box membership, and related actions.

When there is one active Box, the add control on an unassigned device adds it directly. The detail drawer provides Box membership controls when more choice is needed.

Connectors#

Connectors tab showing video and USB port tables

Video and USB tables show the Windows port name, your label, the connected device, its expected-device pin, and current status.

DetectScans the Machine and updates connector and connected-device data.
Label USB PortsWalks through the physical USB ports so you can give each one a useful name.
Port LabelEdits the saved name for an individual connector.
Expected devicePins the connected device to that port. Clear the pin when the assignment is no longer required.
StatusShows whether the connector and its expected device match the saved arrangement.
Reset PortsClears saved connector topology, labels, and expected-device assignments after confirmation.

Software#

Software tab and software detail drawer

The Software tab groups available catalog entries and keeps unavailable entries in a separate section.

Detect SoftwareChecks catalog entries against the connected Machine.
Expand allShows or hides the details nested beneath every software entry.
Available / UnavailableReports whether the software was found during the latest detection.
LaunchStarts software that has a launchable executable on the local Machine.
DetailsShows paths, version, detection evidence, running state, Zones, history, and related Capture properties.

System#

System summarizes the Windows properties held in the Head, grouped into familiar hardware and operating-system categories.

System tab showing freshness, Refresh, and property categories

FreshnessShows when these properties were last read from the Machine.
RefreshReads the system properties again and updates the Head.
Category rowShows selected summary values, property count, and any changed properties.
DetailsOpens all recorded properties in that category and links to related Items in Explore.

Windows services#

This tab monitors Windows services on the Machine. Pinman's own background processes are covered separately on the Pinman services page.

Windows Services tab showing the watchlist and current service state

RefreshReads Windows service state and updates the Head.
SearchFilters by service name, display name, state, or start mode.
Watchlist / All servicesSwitches between pinned services and the full list.
PinAdds or removes a service from the watchlist.
DetailsShows the service properties held in the Head and links to Explore.